Service robotics is a rapidly growing field that is transforming industries, from healthcare and logistics to hospitality and domestic services. The increasing adoption of automation and artificial intelligence (AI) in various sectors has propelled the sales of service robots to new heights. In 2023, the value of the service robotics market reached USD 37.96 billion, and it is projected to grow at an impressive compound annual growth rate (CAGR) of 23.1% during the forecast period from 2024 to 2032. By 2032, the market is expected to reach a value of USD 245.87 billion. This blog provides an in-depth look at the service robotics market, covering market size, trends, growth drivers, analysis, forecast, and competitor insights.
Service Robotics Market Overview
Service robots are designed to assist humans by performing useful tasks, which can range from industrial processes to domestic chores. Unlike industrial robots, which are typically confined to factory settings, service robots are used in diverse applications, including healthcare, retail, agriculture, logistics, and more. They are increasingly equipped with advanced technologies such as AI, machine learning (ML), and sensors, allowing them to interact with their environment, navigate autonomously, and complete tasks more efficiently.
The rising need for automation, combined with advancements in robotics and AI, has made service robots a key component in industries seeking to improve efficiency, reduce labor costs, and enhance customer experiences. From autonomous delivery robots to robotic surgeons, service robots are revolutionizing the way businesses operate and how services are delivered to consumers.
Service Robotics Market Size
The service robotics market reached a value of USD 37.96 billion in 2023. This market is expected to grow at a CAGR of 23.1% between 2024 and 2032, reaching USD 245.87 billion by 2032. The significant growth can be attributed to the increasing adoption of service robots in various sectors, such as healthcare, logistics, retail, and agriculture.
Healthcare has emerged as one of the largest segments in the service robotics market, with robotic surgical systems, rehabilitation robots, and robotic exoskeletons becoming integral to modern medical practices. The logistics sector is also seeing rapid growth, with service robots being deployed in warehouses and distribution centers for inventory management, order picking, and autonomous delivery.
Service Robotics Market Trends
Growing Use of AI and Machine Learning: AI and ML are becoming integral to the development of service robots, enabling them to learn from their environment, adapt to new tasks, and improve performance over time. AI-driven robots can make real-time decisions, allowing them to navigate complex environments, interact with humans, and optimize their operations. The integration of AI in service robotics is expanding the potential applications across industries, from healthcare to customer service.
Rise of Autonomous Mobile Robots (AMRs): Autonomous mobile robots (AMRs) are gaining traction in sectors like logistics and healthcare. These robots can navigate autonomously through dynamic environments without human intervention. AMRs are commonly used in warehouses for tasks such as order picking, transportation, and inventory management. In healthcare, AMRs assist with transporting medical supplies and delivering food to patients. The growing demand for automation in these sectors is driving the adoption of AMRs.
Expansion of Robotic Process Automation (RPA): Robotic Process Automation (RPA) is a technology that automates repetitive tasks and processes in industries such as finance, healthcare, and customer service. RPA-powered service robots can perform tasks like data entry, scheduling, and customer interactions, reducing the need for human intervention. The expansion of RPA is boosting the demand for service robots, particularly in sectors where efficiency and cost savings are priorities.
Advancements in Human-Robot Interaction (HRI): As service robots become more integrated into everyday tasks, advancements in human-robot interaction (HRI) are enhancing their usability and effectiveness. Voice recognition, natural language processing, and gesture control are enabling robots to communicate more effectively with humans. These advancements are especially important in customer service, healthcare, and retail, where robots are expected to interact seamlessly with people.
Service Robotics Market Segmentation
Product Type:
Professional Service
Personal and Domestic Service
Others
Component:
Hardware
Software
Application:
Logistics
Construction and Demolition
Medical
Defence, Rescue, and Security
Entertainment, Educational, and Personal
Domestic
Marine
Research and Space Exploration
Others
Breakup by Region:
North America
Europe
Asia Pacific
Rest of the World
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Service Robotics Market Growth
Increased Demand for Automation: The demand for automation is rising across industries as businesses look for ways to improve operational efficiency, reduce labor costs, and minimize human error. Service robots offer a solution by automating tasks that were previously labor-intensive, freeing up human workers to focus on higher-value tasks. The logistics, healthcare, and retail sectors are among the biggest adopters of service robots for automation.
Advancements in Robotics Technology: Continuous advancements in robotics technology, including improvements in AI, sensors, and machine learning, are driving the growth of the service robotics market. These innovations are making robots more intelligent, versatile, and capable of performing complex tasks. As technology improves, service robots are becoming more affordable and accessible to a wider range of industries.
Aging Population and Healthcare Needs: The global aging population is creating new opportunities for service robots in healthcare and elderly care. As the number of elderly individuals increases, there is a growing need for robots that can assist with caregiving, medication management, mobility, and companionship. Healthcare robots are helping address labor shortages in caregiving while improving patient outcomes.
Rise in E-commerce and Logistics Automation: The e-commerce boom is driving demand for automated solutions in logistics and warehousing. Service robots, particularly AMRs and robotic arms, are being used to optimize order fulfillment, inventory management, and last-mile delivery. Companies like Amazon and Walmart are heavily investing in robotics to enhance their logistics operations, which is contributing to the growth of the service robotics market.
Service Robotics Market Forecast
The global service robotics market is projected to grow at a CAGR of 23.1% between 2024 and 2032, reaching a value of USD 245.87 billion by 2032. This growth will be driven by increasing demand for automation, advancements in AI and robotics technology, and the expansion of service robots into new industries such as healthcare, logistics, and retail.
The healthcare sector will remain a key driver of the service robotics market, with robotic surgery, rehabilitation, and elderly care robots becoming more prevalent. The logistics sector will also see significant growth as companies continue to automate their supply chains to meet the rising demand for faster and more efficient delivery services.
Competitor Analysis
Intuitive Surgical, Inc.: Intuitive Surgical is a leader in healthcare robotics, best known for its da Vinci robotic surgical system. This system has revolutionized minimally invasive surgery by allowing surgeons to perform complex procedures with enhanced precision and control. Intuitive Surgical continues to innovate in the field of robotic-assisted surgery, expanding its product offerings for various medical specialties.
Kollmorgen Corporation: Kollmorgen is a key player in the service robotics market, offering advanced motion control solutions for a wide range of applications. The company provides high-performance motors, drives, and control systems that power service robots in industries such as healthcare, logistics, and manufacturing. Kollmorgen’s expertise in robotics technology has made it a trusted partner for many service robot manufacturers.
KUKA AG: KUKA AG is a leading provider of robotic automation solutions for industries such as healthcare, manufacturing, and logistics. The company offers a broad portfolio of service robots, including collaborative robots (cobots) that work alongside humans in a safe and efficient manner. KUKA’s focus on innovation and robotics integration is helping drive the growth of service robots in various sectors.
Others: Other notable players in the service robotics market include ABB Ltd., iRobot Corporation, and SoftBank Robotics. These companies are investing in research and development to create advanced service robots that meet the evolving needs of their customers.
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